About
Jason Long is the founder of SupportMy.Website and CEO of its parent company, JH Media Group (JHMG). Over 25 years in business building, Jason has worked across development, UX design, project management, and executive leadership, launching ventures that span agriculture, healthcare, and web-based technology. He founded SupportMy.Website to give WordPress, Drupal, Joomla, and Expression Engine site owners a single support partner instead of juggling multiple vendors — a model that's earned the company a 4.8/5 Google rating. Alongside running SupportMy.Website, Jason works as a fractional C-suite advisor for SaaS and enterprise software companies, helping them increase revenue, cut costs, and reduce churn, including operational support for private equity portfolio companies. He writes and speaks on website security and maintenance, SaaS growth and go-to-market strategy, legacy systems modernization, and what it actually takes to scale a software business without breaking it. Connect with him on LinkedIn.
Jason is also an experienced world traveler who regularly visits destinations worldwide, and is passionate about community growth, social issues, fitness, and family.
Background
- Role:Founder & CEO at Support My Website
- Education: University of Georgia
Writes about
- Software Development
- UX Design
- SaaS Consulting
- Website Maintenance
- Business Development
- Executive Leadership
Posts by Jason Long
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WordPress Site Maintenance: Plugin Red Flags & Troubleshooting
March 12, 2026 in General, Uncategorized, Website Support, Wordpress Instructions
Most WordPress site problems start with plugins. When a plugin stops working, hasn’t been updated, tested, or maintained properly, it can break key features, slow your site, or expose a security vulnerability.…
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Website Maintenance for Small Business: How to Verify It’s Real (2026)
March 2, 2026 in How to, Website Support
Most small business owners can't verify their website maintenance is actually happening. You get an invoice and a vague "all good" email (website maintenance for small business should provide you proof).
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Website Maintenance Checklist: Tasks, Schedule & Proof (2026)
February 25, 2026 in General, Uncategorized, Website Support
Website maintenance isn't a one-time task; it is an ongoing procedure (when done right it won't eat up your time or stress you out). Here we will give you eight specific tasks…
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What To Do When: A Task List For Website Maintenance
December 16, 2025 in Website Support
If you’ve been tasked with updating or maintaining a website, here are all the things you need to know to do your job. This is for a small to mid-sized company website…
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Website Maintenance: The Complete 2026 Guide to Services, Costs, & Packages
December 16, 2025 in General, Website Support
What You Will Learn In This Article This website maintenance guide offers a complete overview of keeping your site in top shape. Here’s what you’ll learn: Your Website Is Like A Car…