About
Jason Long is the founder of SupportMy.Website and CEO of its parent company, JH Media Group (JHMG). Over 25 years in business building, Jason has worked across development, UX design, project management, and executive leadership, launching ventures that span agriculture, healthcare, and web-based technology. He founded SupportMy.Website to give WordPress, Drupal, Joomla, and Expression Engine site owners a single support partner instead of juggling multiple vendors — a model that's earned the company a 4.8/5 Google rating. Alongside running SupportMy.Website, Jason works as a fractional C-suite advisor for SaaS and enterprise software companies, helping them increase revenue, cut costs, and reduce churn, including operational support for private equity portfolio companies. He writes and speaks on website security and maintenance, SaaS growth and go-to-market strategy, legacy systems modernization, and what it actually takes to scale a software business without breaking it. Connect with him on LinkedIn.
Jason is also an experienced world traveler who regularly visits destinations worldwide, and is passionate about community growth, social issues, fitness, and family.
Background
- Role:Founder & CEO at Support My Website
- Education: University of Georgia
Writes about
- Software Development
- UX Design
- SaaS Consulting
- Website Maintenance
- Business Development
- Executive Leadership
Posts by Jason Long
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Why is my website down & what do I do about it now that I am losing money?
November 9, 2025 in How to, Website Support
This is a robust guide for diagnosing and fixing your website. It will help you answer the question "Is my website down? And what do I do about it?" Whether you're a…
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What a Website Support & Maintenance Company Does
October 30, 2025 in How to, Website Support, What is
How are you going to stay ahead if you aren't maximizing your return on investment and getting the most out of your website?
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Website Maintenance Audit for Financial Advisors 2025
July 9, 2025 in Compliance, How to, Uncategorized
In 2025, “maintenance” is no longer just about uptime or loading fast. It’s about regulatory landmines, cyber threats that don’t sleep, and user expectations that make TikTok look slow. If you’re a…
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WordPress Maintenance for Wealth Management Firms
July 9, 2025 in How to, Uncategorized
With great power comes great…maintenance. For financial advisors, “good enough” WordPress maintenance isn’t just lazy, it’s a liability. Regular and well run maintenance is the bare minimum for professional credibility and regulatory…
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Website Performance Optimization: How Speed Impacts Client Trust in Financial Services
July 9, 2025 in Uncategorized
“First impressions stick – especially when your money’s on the line. And nothing says ‘don’t trust me’ like a spinning wheel on a financial website.” I. The Trust-Speed Connection Let’s get this…