Website Support Plans
Four website support and maintenance plans.
Every website support plan includes website maintenance, security, hosting, accessibility, and a monthly revenue alignment meeting. The difference is how many hours of website support we ship and how often we meet.
Starter
Maintenance, security, and a few hours of edits a month.
- 3 hours of website edits / month
- Full maintenance & security
- Monthly performance check
Growth
Active SEO, conversion, and content work on top of full maintenance.
- 10 hours of website edits / month
- Monthly strategy meeting
- Conversion & SEO recommendations
Performance
A senior team and 30+ hours a month of strategy and build.
- 30+ hours of strategy & build / month
- Quarterly strategic roadmap
- Bi-weekly strategy meetings
- ADA compliance program
Executive
For complex sites, regulated industries, and multi-site portfolios.
- Custom scope and team
- Compliance & regulated industry experience
- Multi-site and portfolio support
Compare what is included in each plan
| Feature | Starter | Growth | Performance | Enterprise |
|---|---|---|---|---|
| Engagement hours | ||||
| Website edits & content hours / month | 3 | 10 | 30+ | Custom |
| Strategy & meetings | ||||
| Revenue alignment meeting | Monthly | Monthly | Bi-weekly | Custom |
| Written recommendations after every meeting | ✓ | ✓ | ✓ | ✓ |
| Quarterly strategic roadmap | - | - | ✓ | ✓ |
| Analytics & reporting | ||||
| GA4 setup and reporting | ✓ | ✓ | ✓ | ✓ |
| Custom GA4 events & dashboards | - | - | ✓ | ✓ |
| Quarterly analytics audit | - | - | ✓ | ✓ |
| Conversion funnel analysis | - | - | ✓ | ✓ |
| Maintenance & updates | ||||
| Core CMS updates (WordPress, Drupal, Joomla) | ✓ | ✓ | ✓ | ✓ |
| Plugin and module updates | ✓ | ✓ | ✓ | ✓ |
| Theme and template updates | ✓ | ✓ | ✓ | ✓ |
| Security | ||||
| Malware scanning & removal | ✓ | ✓ | ✓ | ✓ |
| Security monitoring & testing | ✓ | ✓ | ✓ | ✓ |
| Firewall management | ✓ | ✓ | ✓ | ✓ |
| SSL/TLS certificate management | ✓ | ✓ | ✓ | ✓ |
| Backup & recovery services | ✓ | ✓ | ✓ | ✓ |
| Priority response SLA | - | - | ✓ | ✓ |
| Performance optimization | ||||
| Website speed optimization | - | ✓ | ✓ | ✓ |
| Mobile responsiveness improvements | - | ✓ | ✓ | ✓ |
| Continuous Core Web Vitals monitoring | - | - | ✓ | ✓ |
| Marketing & SEO support | ||||
| Broken link identification & repair | ✓ | ✓ | ✓ | ✓ |
| Contact form testing & maintenance | ✓ | ✓ | ✓ | ✓ |
| Accessibility | ||||
| ADA accessibility audit (WCAG 2.1 AA) | - | - | ✓ | ✓ |
| Monthly remediation of accessibility issues | - | - | ✓ | ✓ |
| Technical support | ||||
| Troubleshooting & issue resolution | ✓ | ✓ | ✓ | ✓ |
| Domain management & renewal | ✓ | ✓ | ✓ | ✓ |
| Uptime monitoring & alerts | ✓ | ✓ | ✓ | ✓ |
Not sure which plan fits? Tell us about your site and we will recommend one.