Real People. Live Support. On Demand.

Access our seasoned developers via phone or video whenever you need us. No chatbots, no ‘email only,’ just real people with real solutions.

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Meet the team you’ll be working with – real people ready to jump in anytime to support your website. 👇

Real people ready to jump in anytime to support your website. 👇

Lucas Lopvet

Director of Support • 15 yrs

Stefan Bucur

Project Manager • 6 yrs

Catalina Moncada

Project Manager • 5 yrs

Marian Dragan

Developer • 8 yrs

Michelle Cobb

Director of Production • 8 yrs

Partnering with teams that value experience and empathy.

All-in-one website care

Free yourself from technical website headaches and reclaim your valuable time for client work, business growth, and professional development.

Proactive Maintenance

Real people monitoring and updating your website regularly, preventing issues before they impact your client relationships.

Security & monitoring

Protect your firm and client data with enterprise-grade security monitoring and maintenance by certified professionals.

All up to date

WordPress & CMS updates.
Plugin compatibility testing.
Regular performance checks.
Proactive issue resolution.

Secure your site

24/7 security monitoring.
Malware scanning & removal.
Firewall management.
SOC2 compliant processes.

Fast speed index 3.1 secs

Core Web Vitals optimization.
Image compression.
Cache management.
Mobile responsiveness testing.

Organic traffic on the rise

Video call consultations.
Same-day response times.
Dedicated support team.
Comprehensive documentation.

Performance optimization

Keep your website loading quickly and professionally, ensuring potential clients stay engaged and conversion rates improve.

Professional support

Connect with real people who understand your business via video calls, phone, or email – no chatbots, no waiting.

We work with your host

We seamlessly integrate with your existing hosting provider, ensuring smooth
operations without disrupting your current setup. Our team has experience working with all major hosting companies and can provide recommendations if you’re looking to make a change.

Whether you’re using managed WordPress hosting, cloud infrastructure, or traditional shared hosting, we adapt our support processes to work within your hosting environment’s specific requirements and limitations.

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Your host your way

Whether you’re using managed WordPress hosting, cloud infrastructure, or traditional shared hosting, we adapt our support processes to work within your hosting environment’s specific requirements and limitations.

Website maintenance services

Comprehensive website support and maintenance services to keep your online presence running smoothly.

Website Security

Your website security is our top priority. We provide comprehensive protection to keep your site safe from threats and vulnerabilities.

Malware scanning & removal

Our advanced malware scanning tools continuously monitor your website for suspicious activity and malicious code. If a threat is detected, our team of security experts will promptly remove it and repair any damage to ensure your site remains secure and operational.

Firewall protection & Management

We implement robust firewall solutions that act as a barrier between your website and potential threats. Our firewalls are configured to block suspicious traffic, prevent unauthorized access, and protect against common attack vectors like SQL injections and cross-site scripting.

Regular Security patching

We stay on top of security vulnerabilities by promptly applying patches and updates to your website’s core files, themes, and plugins. This proactive approach helps prevent security breaches before they can occur, keeping your site protected against the latest threats.

24/7 Security monitoring

Our security team monitors your website around the clock, watching for suspicious activities and potential security threats. This constant vigilance allows us to respond quickly to any security incidents, minimizing potential damage and downtime.

Live Support

Get immediate assistance from our team of website support specialists whenever you need it. We’re here to help with any issues or questions you may have.

24/7 Emergency Support

Sometimes, explaining a website issue can be challenging through text or phone. That’s why we offer video call consultations, allowing us to see exactly what you’re experiencing and provide more effective solutions.

Video call consultations

Sometimes, explaining a website issue can be challenging through text or phone. That’s why we offer video call consultations, allowing us to see exactly what you’re experiencing and provide more effective solutions. Our team can guide you through complex processes or explain technical concepts visually.

Dedicated Support Team

You’ll work with a dedicated team who understands your website’s specific needs and history. This personalized approach means you won’t have to explain your setup repeatedly, and we can provide more targeted, efficient support tailored to your unique requirements.

Comprehensive documentation

We maintain detailed documentation of all support interactions and changes made to your website. This comprehensive record helps us track the evolution of your site and ensures that any recurring issues are addressed systematically rather than treated as isolated incidents.

Website marketing

Boost your online presence and drive more traffic to your website with our comprehensive marketing services.

SEO optimization

We optimize your site for search engines so your audience can find you faster and easier – no guesswork, just results

Analytics reporting

Gain clear insights into your website’s performance with real-time analytics and detailed reporting to drive smarter decisions.

Content strategy

Engage your audience with a tailored content plan that aligns with your brand goals and maximizes impact across all channels.

Social media integration

Seamlessly connect your website with all major social platforms to boost engagement, expand reach, and streamline content sharing.

ADA Compliance

Ensure your website is accessible to all users with our comprehensive ADA compliance services.

Accessibility audits

Our accessibility experts conduct thorough audits of your website to identify potential barriers for users with disabilities. We evaluate your site against WCAG guidelines and provide a detailed report of issues that need to be addressed to improve accessibility.

WCAG compliance

We ensure your website meets the Web Content Accessibility Guidelines (WCAG), the internationally recognized standards for web accessibility. Our team implements necessary changes to make your site compliant with WCAG 2.1 Level AA, which is the standard required by most accessibility laws.

Remediation services

Once we’ve identified accessibility issues, our team works to fix them. This includes adding alt text to images, ensuring proper heading structure, improving keyboard navigation, enhancing color contrast, and making other necessary adjustments to make your site accessible to all users.

Ongoing compliance monitoring

Maintaining ADA compliance is an ongoing process. We continuously monitor your website for new accessibility issues that may arise as content is added or updated. Our team ensures that your site remains compliant over time, protecting you from potential legal issues.

CMS & plugin updates

Keep your website running smoothly with regular updates to your CMS, themes, and plugins.

Regular CMS updates

We ensure your content management system stays up-to-date with the latest versions. Regular updates are crucial for security, performance, and accessing new features. Our team carefully tests updates in a staging environment before applying them to your live site to prevent any disruptions.

Plugin maintenance

We monitor, update, and optimize your WordPress plugins to ensure they work together seamlessly. Our team also evaluates plugin performance and security, recommending replacements or removals when necessary to maintain optimal site performance.

Compatibility testing

We manage all aspects of plugin maintenance, including updates, compatibility checks, and performance optimization. Our team monitors for plugin updates, evaluates their impact, and ensures they work seamlessly with your website’s existing functionality before implementation.

Form Testing

We regularly test all forms and interactive elements on your website to ensure they’re functioning correctly. This includes contact forms, appointment schedulers, and other critical conversion points that are essential for capturing leads and serving clients.

Backups & hosting

Protect your data and ensure your website is always available with our reliable backup and hosting solutions.

Daily automated backups

We implement automated daily backups of your entire website, including files and databases. These backups are stored securely off-site, ensuring your data is protected even in the event of server failures or other catastrophic events.

Quick restoration

In the event of data loss or website issues, our team can quickly restore your site from the most recent backup. Our efficient restoration process minimizes downtime and ensures your website returns to normal operation as quickly as possible.

Performance monitoring

We provide detailed monthly reports on your website’s performance, security status, and maintenance activities. These reports give you visibility into the work we’re doing and the value our services are providing to your business.

Priority Support Response

Our maintenance package clients receive priority support response times, ensuring that any issues or questions are addressed promptly. This preferential treatment helps minimize downtime and ensures your website remains operational at all times.

Systems we support

Our team has expertise across a wide range of content management systems, frameworks, and platforms. No matter what technology your website uses, we’ve got you covered.

Meet our customers

Don’t just take our word for it. Here’s what our clients have to say about working with us.
Support My Website is powered by JHMG.

Simple, transparent pricing

With bundled plans and à-la-carte options, we make sure you get the services you
need to keep your business website running smoothly.

Enterprise

We will tailor a plan to meet your specific needs. Let us know what you need and we will put together a custom plan for you.

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Foundation

Blogs, personal pages, local startup businesses.

$150/month

Core CMS update
Off-site backups
Plugin updates
Uptime testing
Monthly analytics reports
Malware testing
Domain name renewal
Contact form testing
Responsiveness check
Loadspeed check
Broken links support
2 hours of support/updates
ADA compliance testing

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Small Business

Local, regional, & small businesses with a limited, but important website presence.

$300/month

Core CMS update
Off-site backups
Plugin updates
Uptime testing
Monthly analytics reports
Malware testing
Domain name renewal
Contact form testing
Responsiveness check
Loadspeed check
Broken links support
2 Hhours of support/updates
ADA compliance testing

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Professional

Your business depends on your website running smoothly all the time.

$600/month

Core CMS update
Off-site backups
Plugin updates
Uptime testing
Monthly analytics reports
Malware testing
Domain name renewal
Contact form testing
Responsiveness check
Loadspeed check
Broken links support
4 hours of support/updates
ADA compliance testing

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Executive

Your website is a critical aspect of your operation and serves your customers daily.

$1500/month

Core CMS update
Off-site backups
Plugin updates
Uptime testing
Monthly analytics reports
Malware testing
Domain name renewal
Contact form testing
Responsiveness check
Loadspeed check
Broken links support
6 hours of support/updates
ADA compliance testing

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Enterprise

We will tailor a plan to meet your specific needs. Let us know what you need and we will put together a custom plan for you.

Contact Us

Ready to get started?

Have questions or ready to get started? Contact us today to learn more about our services and how we can help your website succeed.